Effective July 5, 2022, please note the following changes to your bill, and to our payment options; we are pleased to offer you more convenience and flexibility in paying for our services!

  • Account numbers have changed. Account numbers now start with 5327-

  • We have a new online payment portal where you can view/pay bills online.  To enroll, you’ll need your new account number (starting with 5327-) and invoice number to get started.
  • You can also pay your bill with a credit card (Visa, MasterCard, or American Express) via our new automated phone system by calling 855-569-2719.  This service is available anytime, 24-hours a day, 7-days a week, and all you need is your new account number.
  • All invoices are due upon receipt.  Online invoices are due 5 days after the billing date.

THANK YOU for your patronage! 

If you have any questions about your bill, please call our LOCAL office at 970-226-3396 to speak with a customer service representative.


Serving Northern Colorado communities: Berthoud, Fort Collins, Greeley, Loveland, Severance, Timnath and Windsor
5704 Bueno Dr., Fort Collins, CO  80525   |   350 E. 8th St., Greeley, CO   |   CALL: 970-226-3396